Note: This is a historical reference, not a current security baseline. Magento 1 is end-of-life.

Problem description

After installing SUPEE-6788 or upgrade to Magento 1.9.2.2 customers can not login anymore. The login page is loaded correctly, however after filling in login name / email and password submitting the form does not result in success authorization. The page is just refreshed and login form is shown again.

Cause

SUPEE-6788 patch and Magento 1.9.2.2 version added a new hidden field to the login form and your design theme overrides default form and have no such field in template/customer/form/register.phtml or template/persistent/customer/form/register.phtml in your theme.

Solution

  • update template/customer/form/register.phtml or template/persistent/customer/form/register.phtml in your theme with adding one line (highlighted in the diff below), just like the patch updated base/default theme:
    --- app/design/frontend/base/default/template/persistent/customer/form/register.phtml
    +++ app/design/frontend/base/default/template/persistent/customer/form/register.phtml
    @@ -42,6 +42,7 @@
             
    +

    __('Personal Information') ?>

  • alternatively, delete template/customer/form/register.phtml or template/persistent/customer/form/register.phtml from your theme, in such case defaults from base theme will be used

Comments

Archived discussion

  1. Forrest Ward

    This same thing happened to me after installing SUPEE-6788- 1.9.2.1, but the solutions didn’t work out.

    First I went into:

    app/design/frontend/base/default/template/persistent/customer/form/register.phtml

    The highlighted field was already in the file, same thing with template/persistent/customer/register.phtml.

    Nothing to that I could add there.

    Next I went ahead and copied over the two register.phtml files to my local disk, and deleted them from the server. After flushing the cache, I tried again to no avail.

    The All-in-one Theme + Magento install I did came with 1.8.0.0, but I updated just about everything in Magento Connect to 1.9.2.2, and applied all the patches. Currently, the bottom of my user interface says “Magento ver. 1.9.1.0”.

    What am I doing wrong here?

    1. Junior Aragão
      SAME PROBLEM
    2. mubasshir pawle
      How did you solve it? kindly post solution here so others can rectify it