NOV 29 2017

How to install SUPEE-10415 without SSH

November 29, 2017: Community Edition and SUPEE-10415 Security Enhancements – 11/29/2017.
If you have SSH access, it would be more simple to apply the patch via SSH. If you have no SSH access to apply the patch, you can simply upgrade your installation to Magento version which includes all the latest security patches (SUPEE-5344, SUPEE-5994, SUPEE-6285, SUPEE-6482, SUPEE-6788, SUPEE-7405, SUPEE-8788, SUPEE-9652, SUPEE-9667, SUPEE-10266, SUPEE-10336 and SUPEE-10415). If Magento upgrade is not possible in the moment due to some reason you still can apply the patch via FTP/sFTP upload as shown in this article. If you wish to save time and have us to install these patches for you, simply click here to order installation.


    Applying Magento patches via FTP/sFTP or FileManager / File Upload

    To apply patches in this way we simply replace changed files. This way can not be used blindly if you or your developers have changed any core Magento files (which is a big no-no, by the way). Such changes should be re-applied to patched files, or you loose these changes. The following files are changed by SUPEE-10415 (v1 for relased on November 29, 2017):
    To install the patch via FTP/File Upload
    • select patch bundle archive corresponding to your Magento version from the table below and unpack it
    • upload all files and folders to Magento root directory of your store, replacing all files
    Magento versionSUPEE-10415 v1
    Magento SUPEE-10497
    Downloads for other versions added to table on demand when we patch certain version via file upload for the first time.

    Verification and flush of PHP opcode cache

    Test that your store is working. If you use PHP opcode caches (APC/XCache/eAccelerator) make sure to flush it after patching (or restart webserver), otherwise code will continue to run from caches. If you have any difficulties with applying the patches please let us know in comments, so we can find the solution together.

    Posted in: Magento Maintenance

    How to install SUPEE-10415 without SSH
    13 votes, 5.00 avg. rating (98% score)
    • ketan

      Which file we have to download for Magento version 1.8.0

    • Lalit Malav

      my store on so which one is for me ?? or you will upload ASAP ??

    • Mark Please

    • Matt please. Hunk on mage.php complaining about different line endings. :(

      • Tom

        Hi, have you installed the previous patch, because it is only available for the version (super-9767, supee-10266), does it work on the Thank you

    • Denis

      Error 520 Ray ID: 3c58179c88386379 • 2017-11-29 19:49:47 UTC
      Web server is returning an unknown error

    • Ashwani


      I am getting server error while downloading patch. Please fix this as I haev to install this patch on my website. Thanks.

      Ray ID: 3c5bc0fbdb446fe4 • 2017-11-30 06:29:43 UTC

      Web server is returning an unknown error

    • Scode

      Thank you again :)

    • Darren Douglas

      Is it possible to get for Or does the work on it :/ Don’t want to risk it!

    • Jeff Goss :)

      • Jeff Goss

        Thank you! Very very much appreciated :)

    • Store Owner


      I am getting server error while downloading patch. Please fix this as I haev to install this patch on my website. Thanks.

      Error : 520
      Ray ID: 3c63f5f7ff8c69d7 • 2017-12-01 06:23:59 UTC

      Web server is returning an unknown error

    • Ashwani Rana

      I am trying to install SUPEE-10415 from your website and it is giving me an error.

      Error 520 Ray ID: 3c7c0753992231c8 • 2017-12-04 04:30:09 UTC
      Web server is returning an unknown error

      Many peoples already mentioned this in the comment section of this patch installation page . I don’t know why it is taking time to respond to our queries. I am following your website for installing patches to my magento store, this is the first time I am facing this issue and the problem is that my client is getting mad on me for delaying this thing. Please try to figure out the issue so that we can do our work. Thanks in advance.

    • Leonel Nunes

      Hello, can you please upload this one to version Thanks in advance!

    • El Negro que te la mete

      Will it work in
      i only see the patch for

      • magentary

        Yes, it will. The only difference between Magento and is one critical security breach (RCE), so it is more vital to patch up to at least.

    • Eddie May

      Just encountered “Unsupported data type N” error on #magento after applying patch SUPEE-10415. Uploading lib/Unserialize from fixed it

    • janmesh

      hello, /support team

      After insatlled “SUPEE-10415-″ in my site site give 404 page not found error.

      please help my site is live.


      • magentary

        I’d suggest to rollback any actions you performed on your store or restore backup.

    • Shamma Lammadingdong

      “I don’t know why it is taking time to respond to our queries.” They offer this for free. If you want a faster response, pay for it. Stop being ungrateful.

    • Shamma Lammadingdong

      I get a “Cannot send headers; headers already sent in…app/code/core/Mage/Core/Model/Config.php, line 1245″ error when refreshing the cache on Magento after installation of the patch. Anyone else experience this?

      • magentary

        We have patched several installs without any issues so far. According to the error message something went wrong with config files. Probably it makes sense to check
        (permissions?) as these were modified in the patch and all modules configs in app/etc/modules/ as well, just in case there is some old config from deleted extension.

    • Priyanka Singh

      Hello, Which file I have to download for magento version

    • vikas Chauhan

      I have tried to download the patch 10415 version but I am getting error which is in attached screenshot. can you please help me ASAP.

      • Revathi

        Am also facing same issue.

    • Selvaganapathy Venkatesan

      Can you fix the broken link when trying to download the files?

      Ray ID: 3d0c6f4dea8d3590 • 2017-12-21 17:06:56 UTC

      Web server is returning an unknown error

    • gequaldev

      Hello, I have tried to download the patch 10415 for version but it is giving 520 error. Can you please fix this?

      • gequaldev

        Can you please have a look into this issue?

    • gequaldev

      Yes, I am facing the same issue

    • Anurag Khandelwal

      Why is it that the links are not working for downloading?
      Saw that in the comments, Magentary is replying only to those who is asking for an issue but not to one who asked for why download links are not working.
      Would be great if that works!

    • Andi T

      After installation on the shopping cart price rule ist broken.
      If I want to edit or create a rule only a blank page appears.
      In log file:

      ERR (3): Warning: include(Mage/Core/Helper/UnserializeArray.php): failed to open stream: No such file or directory in /lib/Varien/Autoload.php on line 94

      Has anybody the same issue?